The IT Infrastructure team ensures the smooth operation of a 24x7 highly available globally distributed infrastructure. The team provides support for all systems, network and security infrastructure across Dealogic’s global offices, datacentres and the cloud. The team is responsible for continuous service improvement across the infrastructure to provide a stable and resilient platform for all Dealogic.
The Infrastructure Systems Engineer contributes towards the delivery of Dealogic’s core systems, solutions and technology design and ongoing development. As well as being an escalation path for system administrators for advance troubleshooting, problem resolution and root cause analysis you will also contribute towards the implementation of a broad range of large enterprise infrastructure projects, working closely with colleagues in all regions. You will also have the chance to own and implement individual assignments. The role can be demanding and fast paced, therefore the position holder must be able to perform well and remain professional under pressure.
Understand Dealogic’s client base and work to strengthen and broaden the relationship with exceptional support, training and touchpoints
Process, Incident & Change Management
You must have a natural tendency to develop and display in-depth technical knowledge and expertise, combined with a methodical and pro-active approach and good interpersonal skills.
Ability to work well under pressure when reacting to major incidents and during the delivery of large scale projects. Working closely with the team to manage workloads, priorities and deliverables. Take responsibility for the delivery of excellent service.
Keeping in mind Dealogic core values both in the way you work and interact with others:
Stay Curious, Think Big - Look beyond the obvious and ask why; Be bold, think ahead and innovate; Encourage intelligent risks in pursuit of success
Value Driven, Client Focused - Seek to create value beyond expectation; Always work with the client in mind; Develop and foster long term partnerships
Trust Explicitly, Work Transparently - Work together and trust people to deliver; Share knowledge to build expertise; Nurture an inclusive and open culture
Decide It, Own It, Get It Done - Promote accountability and assume ownership; Be decisive and take effective action; Lead by example, not by title
Perform With Passion, Strive To Grow - Challenge yourself and each other to be your best; Recognize people for making this company great; Have fun and enjoy life at work